FAQ

HYP releases are exclusive.

Never released before and won't be released again, HYP releases are only ever available for that one release.

How do I change my username?

To show who you're competing with, HYP usernames and profile pictures are linked to your Instagram account. You can update your HYP username and other details on the profile page.

What are HYP Credits?

Credits you can earn to bid on HYP releases by referring friends, completing tasks, and making content.

How do I use HYP Credits?

HYP credits will be applied automatically at bid confirmation before charging your credit card.

How do I bid using separate credit cards?

If you bid $200 on one card and then bid $500 ($300 difference) and pay with a different card, the difference of $300 will be charged to the second card.

I didn't win the auction, do I get my money back?

Yes, you will get both your money and credits back once the auction is completed.

How do I know if I'm winning the release or not?

Only the highest bidder is guaranteed to win, other bidders will not know where they are in the auction.

Who goes on the “featured bidders” carousel?

Current bidders! It's a mix of random users & some top ranked bidders.
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